Privacy Policy

Privacy Policy

This Privacy Policy describes our policy and procedures concerning the collection, processing and use of personal information you provide to us via this website. By using our website, you agree to this collection, processing and use.

You have the right to receive information about the personal data that we hold about you upon written or e-mail request and payment of a fee. You may make a request to us to change or modify your information at any time. If you are concerned that any of the information we hold on you is incorrect, please contact us.

What personal data do we collect?

We will collect various pieces of personal information about you when you complete our on-line request forms and when you contact us by email, including items such as your name, email address, postal address and telephone number. Our system will automatically record anonymised information regarding your visits to and the use of this web site.

Using your personal data

Personal data submitted on this web site will be used for the following purposes;

- to assist with the processing of any request you make to us via the web site
- to review, develop and improve our web site and the products and services we offer
- for marketing purposes
- providing you with details of products, services, events and promotions which may be of interest to you
- for other purposes to the extent permitted by law and/or to which you have consented

Disclosure of your personal data

We may disclose your information to our employees, regulators, lawyers, auditors and other professional advisors

We may provide non-personally identifiable site visitor information generated as a result of your access to or use of our website to third parties at our discretion.

Security for your personal information

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose on-line and accordingly you accept the inherent security risks of providing information and dealing on-line over the internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

Policy Amendments

We reserve the right to alter this Privacy Policy at any time by posting the updated version on our web site.

What are cookies?

Cookies are text files that are stored by your internet browser on your computer or mobile device. They allow websites to remember any personal details or settings you’ve applied during your visit. Once created, a website can use cookies to personalise your subsequent visits by displaying your name or recommending content it thinks you may like, for instance.

How do we use cookies?

We use anonymous analytics cookies. Whenever you visit our website, our web analytics software creates anonymous cookies. These cookies collect information during your visit that is helpful to us. This includes the number of times you’ve visited our website before, when you arrived/left our website, your geographic location, the search engine you may have used and any links you click on.

These cookies cannot be used to identify individuals; they are used for statistical purposes only.

Can I turn cookies off?

Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit


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We have lots renewable energy initiatives, such as recycling rain water for plant irrigation, 150sqm of solar panels, a ground source heat pump
that heats the gift shop and provides hot water for the bakery and a biomass boiler which heats the greenhouses, the cafe and toilets.